Terms and Conditions of Use
Effective Date: 13/11/2024
Welcome to Bampton Prints! These Terms and Conditions ("T&C") govern your use of our online store ("Site") and the purchase of our products. By accessing our Site or making a purchase, you agree to comply with these T&C. Please read them carefully.
1. General
1.1 These T&C apply to all users of the Site, including customers, browsers, vendors, merchants, and contributors of content.
1.2 Bampton Prints reserves the right to change these T&C at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of the new T&C.
2. Use of Site
2.1 You must be at least 18 years old or have parental permission to use our Site and make purchases.
2.2 You agree not to use our Site or products for any illegal or unauthorized purpose. Violation of any laws (including copyright or trademark laws) may result in termination of service.
3. Orders and Payment
3.1 All orders placed on the Site are subject to acceptance by Bampton Prints. We reserve the right to refuse or cancel any order at our discretion.
3.2 Payment must be completed before the order is processed. Accepted payment methods will be displayed at checkout.
3.3 Prices are subject to change without notice. We are not responsible for any errors in pricing and reserve the right to correct any such errors.
4. Shipping and Delivery
4.1 Bampton Prints will make every effort to ship orders within the estimated timeframe; however, shipping times may vary. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
4.2 Shipping costs are displayed at checkout and may vary based on location and the selected delivery option.
4.3 Bampton Prints is not liable for any lost or stolen packages. In case of issues with delivery, please contact the shipping carrier.
4.4 Local deliveries will be offered & made in the Postcodes OX18 1, OX18 2, OX18 3, OX28 1, OX28 2, OX28 3, OX28 4, OX28 5, OX28 6.
5. Returns and Refunds
5.1 Due to the custom nature of our personalised 3D printed products, we only accept returns or refunds for defective items.
5.2 If you receive a defective product, please contact us within 7 days of receipt. We may require proof of the defect, and upon verification, we will arrange for a replacement or refund at our discretion.
5.3 All sales are final for non-defective items
5.4 Refunds can take between 5-10 Working days to appear back in your account.
6. Nature of 3D Printing
Due to the nature of 3D printing technology, please be aware that minor imperfections or blemishes may be present on your finished product. These may include slight layer lines, minor variations in color, or small surface irregularities. While we strive for perfection in every print, these minor imperfections are inherent to the 3D printing process and do not affect the overall functionality or aesthetic appeal of the item. We carefully inspect each product before shipping to ensure it meets our quality standards. However, if you have any concerns about the quality of your 3D printed item, please contact us and we will be happy to assist you.